How will I come to know the appointment is booked?

You will get a confirmation email and message on your registered email address and mobile number respectively. You will be also able to view your upcoming appointments in the My Services tab. Also, you have to confirm your mobile number post booking your appointment.

How can I register?

How would I get billed? Do I need to pay in advance?

How can I download the application?

How can I book an appointment?

How can I talk to a professional once an appointment is booked?

How can I reschedule/ cancel my appointment?

Is my number shared with any professional?

Where can I see terms and conditions?

If I am talking to a professional and the call gets dropped, can I call back again?

Is my session confidential?

I have sent a message to my professional, but haven’t received a response yet. What can I do?

What is the refund policy?

How do I get the invoice to claim insurance?

Where can I see the details of my past sessions?

What is OTP/ One time Password?

I have purchased 4 sessions, till when can I avail them?


My name is Stella.
I am your Mental Health virtual assistant

Hi, Stella